Smith.ai answers US phone calls. recepte answers WhatsApp, Instagram and calls — and books the customer, on a flat monthly price.
recepte and Smith.ai both answer inbound enquiries 24/7 and book the appointment. recepte is WhatsApp-first and built for European small businesses on a flat monthly price; Smith.ai is a US, phone-first service priced per-call, with add-on fees that stack (booking, sms, bilingual, payments each add per call). Choose recepte if your customers reach you on WhatsApp and you want EU data residency and predictable pricing — choose Smith.ai if you want live humans answering complex calls, and a US phone line is your main channel.
| recepte | Smith.ai | |
|---|---|---|
| Primary channel | WhatsApp-first — plus Instagram DMs and phone calls | Phone-first — voice, with an AI-to-human handoff option |
| Built for | European small businesses — 27 EU countries, 15+ languages | United States / North America |
| Data residency | EU servers, GDPR compliant, never shared or sold | United States |
| Pricing model | Flat monthly, geo-tiered (€19–€49). No per-call or per-minute fees. | Per-call, with add-on fees that stack (booking, SMS, bilingual, payments each add per call) |
| Entry price | From €19/mo, flat | AI Receptionist from ~$95/mo for 50 calls; live-agent plans cost more |
| Books appointments into | Google Calendar, Booksy, Fresha, Mindbody | Yes — calendar booking |
| Human agents | AI only | Yes — escalates to North-America-based human agents |
| Free trial | 7-day free trial, no card | — |
Pricing and features for Smith.ai researched July 2026 and simplified for comparison — check Smith.ai's own site for current rates. recepte pricing is geo-tiered; the figure shown is the entry tier.
Being honest: Smith.ai's real strength is real human agents. When the AI hits its limits, a trained US-based person picks up the call.
Pick Smith.ai if you want live humans answering complex calls, and a US phone line is your main channel. Pick recepte if your customers message you on WhatsApp, you serve European clients, and you'd rather pay one predictable monthly price than a per-call or per-minute meter.
Miss one €65 booking a week to a WhatsApp you didn't answer in time, and that's €3,380 a year walking past your door. recepte answers instantly and books it — from €19/month.
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